Role purpose Being part of the Sales/Commercial Team, in the role of Designer, you will play a key role in supporting the technical, sales and commercial teams with customer project requirements/targets. You will build effective relationships with customers and design houses, working in collaboration with them in all associated projects, meeting time and price expectations and exceeding customer expectation. You will display a safety first, “best in class” technical expertise, engaging with cross functional teams, helping with an environment that supports the exploration of continuous improvement that ensures we meet our manufacturing and sustainability ambitions. Coupled with supporting a strong people first culture, success will require close collaboration with Innovations team, Operations, Sales, Account Management and Commercial Teams. You will also assist in providing when and where necessary technical expertise to support the pursuit of innovative and profitable new business. Key accountabilities Ensure that you operate in accordance with all health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors. Ensure new design offerings are in line with customer specifications and can be produced to a consistent quality with all associated knowledge transferred before releasing for full scale production. Support sales team when required to harvest strong relationships with customers and design houses Manage design/colour sample requests from design houses and customers Digital print, embossing and effects sample processing. Creation of story boards and presentations. Deliver all projects in agreed time scales to the correct standard and within time scales. When appropriate, partner with the Innovation, process development and operations teams on new products and developments Support and provide expertise to support various areas within the company as and when required. Keep abreast of relevant industry and material trends to feed back into current projects. Anticipate, identify, and resolve issues that pose a risk to safety, quality, performance or profit. Be part of the strategic plan process and deliver on the longer-term product development goals. Complete all required reporting within established timeframe, present information in a concise manner. Flexibility to travel in the UK and abroad between manufacturing, customer and supplier sites when required. Key Skills, Experience and Qualifications Appropriate design, or associated qualification. Proven track record of delivering against design briefs and customer requirements. Capable of taking a concept through to realisation Experience with setting up and using digital printing equipment Good communicator at all levels, both written and verbal. Has ability to build strong relationships with suppliers and customers both internal and external. Knowledge of health, safety, and environmental requirements. Understands company strategy regarding targets and expectations. Demonstrable influencing skills at peer level resulting in excellent cross functional working practices. Program and project management skills Desired minimum of 5 years’ experience working within Design and or other related technical disciplines. Key Competencies Required Develop Yourself Invests in Personal Development. Is self-aware and authentic. Is open to feedback. Drives for results Delivers against targets in a way which is fast, agile and in line with our company values. Communication Clear, concise, consistent, and relevant for individual situations and understands, manages, and clarifies expectations. Commercial awareness Understanding what makes our business successful and being conscious of internal and external developments. Attention to detail Your work is complete and accurate. Problem solving Recognises where problems may arise and suggests preventative measures. Influencing and persuading Gaining support and convincing others Teamwork Actively develop and maintain beneficial relationships and contribute towards a common goal. Being organised Achieve results by prioritising workload, effective time management and showing efficiency with resources available and monitoring progress Key relationships Sales/commercial teams Product development manager Innovation manager Operations teams Company Benefits Company pension Company sick pay Enhanced annual leave entitlement (increases with length of service) Health and wellbeing programme Employee Assistance Programme – including access to a private GP service and much more Life assurance Cycle to work scheme and Electric Vehicle schemes Employee coaching programme Additional training and development opportunities Free on-site parking Access to a range of store discounts Job Type: Full-time Benefits: Company pension Cycle to work scheme Employee mentoring programme Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Relocation assistance Store discount Schedule: Day shift Monday to Friday Work Location: In person