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Operations & administration executive

Cambridge
FreshOps Limited
Administration
Posted: 23h ago
Offer description

About Us

We’re a growing outsourced management consultancy working with a diverse client base, from ambitious startups and entrepreneurs to established medium-sized companies. Our clients include IT professionals, influencers, dropshippers, and businesses in the advertising and marketing space.

We support business leaders with operations, growth management, and practical execution that delivers lasting value.

Following recent growth, we’re expanding our team and are now hiring an Operations & Administration Executive. This role is ideal for someone highly organised, detail-focused, and keen to build a strong foundation in business operations within a consulting environment.

You’ll play a vital supporting role in keeping client delivery, internal systems, and day-to-day operations running smoothly, while gaining exposure to how a modern consultancy operates behind the scenes.

Role Description

This is a hands-on administrative and operations role, working closely with the Client & Operations Coordinator and the founder.

You’ll be responsible for supporting internal processes, coordinating documentation and reporting, and ensuring operational tasks are completed accurately and on time. The role offers exposure to client work, consulting projects, and the internal operations of a growing consultancy.

Key Responsibilities

Your responsibilities will include:

* Supporting day-to-day operations and administration across the business.
* Preparing and maintaining reports, trackers, and internal documentation.
* Assisting with finance and administration tasks, including invoices, reconciliations, and supplier coordination.
* Managing calendars, meeting logistics, and internal scheduling.
* Supporting contract preparation, compliance tasks, and record-keeping.
* Maintaining and improving internal systems, templates, and workflows.
* Assisting with research, data gathering, and basic analysis for client projects.
* Using AI tools and automation to streamline reporting, documentation, and routine tasks.
* Providing ad-hoc operational and administrative support to the Client & Operations Coordinator and founder as required.

About You

We’re looking for someone who is:

* Highly organised, reliable, and detail-oriented.
* Comfortable handling administrative tasks and structured processes.
* Proactive and able to manage multiple tasks independently.
* Tech-savvy, with an interest in using AI tools to improve efficiency.
* Curious about how businesses operate across digital-first and service-based industries.

Experience

* 0–3 years’ experience in an administrative, operations, office support, or junior operations role.
* Experience in a consultancy, professional services firm, or startup is beneficial but not required.
* Strong written and verbal communication skills.

What We Offer

* Flexible, remote-first working structure.
* Generally weekly in-person meet-ups in London or Cambridge.
* Exposure to real consulting projects and clients across tech, digital, and creative sectors.
* Opportunity to develop operational, analytical, and commercial skills.
* A supportive, entrepreneurial environment where reliability and initiative are valued.

Salary & Benefits

* Salary: £22,000–£26,000 per year (depending on experience)
* Work Model: Remote-first, with generally weekly in-person meet-ups in London or Cambridge
* Hours: Full-time, flexible working arrangements
* Growth: Clear progression opportunities as the consultancy grows
* Development: Hands-on learning across operations, systems, and consulting delivery

Application Process

If you are interested, please apply including brief answers to the following:

1. What is a Permanent Establishment and how does it differ from a Place of Effective Management?
2. What is the Portuguese Non-Habitual Residence scheme and how does it affect income taken from a foreign company as distributions or dividends?

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