Are you ready to make a real impact in property services? We're looking for a Property Services Advisor to join our team and help resolve complex property issues with precision and professionalism.
As part of our Property Services team, you'll play a key role in managing contentious matters that fall outside day-to-day operations. From lease analysis and tribunal attendance to financial reconciliation and high-risk complaint resolution, you'll be at the heart of ensuring our services run smoothly and fairly.
Where will I be working?
This is a full-time office based role working at our offices in Hoddesdon (EN11 0DR)
What you'll be doing:
* Preparing for and attending First Tier Tribunals
* Applying for lease-related dispensations
* Financial tie-up of lost management sites and Right to Manage transitions
* Managing Ground Rent and Home Ownership Rent billing and queries
* Supporting the wider business with executive and high-risk complaints
* Ensuring compliance with company policies and procedures
What we're looking for:
* Previous experience in the Property Services industry
* Strong attention to detail and excellent time management
* Confident communicator with a customer-first mindset
* Skilled in Microsoft Word, Outlook, and Excel (Intermediate level)
* Ability to interpret leases and service charge accounts
* Experience representing at First Tier Tribunals
Desirable:
* Member level IRPM
* Previous experience in block management
What does RMG have offer you?
You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
* 27 days holiday plus all Bank Holidays
* Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
* Sponsorship for study and professional qualifications (up to 4 study days)
* Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
* As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities