Job Role: Accounts Receivable Administrator
Location: New Milton
Hours: 35 hours per week (Monday to Friday)
Salary: £25,000 per annum
At Innovus we are committed to delivering market leading solutions and professional services and as an Accounts Receivable Administrator you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.
Main Responsibilities
* Using your strong processing skills to assist the department in reaching their KPI’s
* Using your strong communication skills when liaising with both internal and external customers, ensuring that any actions are completed efficiently
* Working collaboratively in a high volume and fast paced environment
* Ensuring the timely and accurate processing of Service Charge and Site Income receipts
* Dealing with incomplete or returned cheques
* Processing new Direct Debit instructions and the collection of new charges
* Processing monthly Direct Debit collections
* Reconciling Direct Debit rejections, amendments and cancellations
* Dealing with telephone and email queries relating to any of the above
* Set an example for others by championing the Company FIRST values, Customer Charter principles and the Code of Business Conduct
* Any other ad‑hoc duties as required to ensure the smooth running of the department
This role reports to the Accounts Receivable Team Leader.
About You
* You have a strong customer focus, and have a high attention to detail.
* You are a natural problem solver, you enjoy solving queries, and have the ability to effectively multi-task.
* With your positive, 'can‑do' attitude you can work as a team but also can use your initiative to work independently.
* You have great numeracy and MS Office skills.
As an inclusive employer, we provide equal employment opportunities to all qualified candidates.
All roles are subject to an Enhanced DBS check.
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