Job Title: Technical Operation Manager
Location: South london
Contract: Permanent
Salary: £55,000 - £60,000
Overview
A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements.
Key Responsibilities
The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence.
This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works.
The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services.
Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives.
Qualifications & Skills
Strong experience in contract management, damp & mould, disrepair, and building safety.
Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs).
Proficient in SORs and budget management.
If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today!
Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager