Your new company
Our client manufacture a range of advanced equipment, accessories and consumables used in processing a wide variety of materials. Their principal customers are in the electronics and semiconductor industries, universities and research organisations around the world. The majority of their sales are exports and most of their revenue entails the shipment of physical goods. Sales to UK and Western European customers are largely transported by road, but the majority of other consignments, principally to Asia and North America, are made by air.
Your new role
As a result of an internal promotion, an Export Administrator role has arisen in their Finance & Administration department. This is a key customer-facing role within whilst based in Finance, the job holder will have daily contact with customers, our international dealers, logistics companies and other external parties. They will also act as an intermediary between their Sales and Manufacturing departments. The job holder will be responsible for many of the interactions that occur with their customers. They need to be able to manage order processing from the moment of sale, through manufacturing, dispatch and until the point it arrives with the end customer. Perhaps dealing with after-sales enquiries. As the majority of our income comes from the sale of complex scientific equipment, this requires real attention to detail. This is ...