Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: £12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of supportWe are currently seeking a reliable and proactive Administrator to join a welcoming team, working in a modern office with picturesque views. This role is initially temporary with the view to become permanent for the right candidate therefore you must be available immediately. This is a great opportunity to join a company who really value their staff. Key Responsibilities: Answer phone and digital queries quickly and pass them on when needed Build trust fast, explain things clearly, and handle tough conversations with care Support customers through forms, documents, checks, and accessibility needs Send out statements, balance updates, and settlement letters on time Handle queries via phone, email, webchat, and post, keeping records accurate Keep customer files up to date and maintain the internal system Assist with extra tasks and cover for col...