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Helpdesk team lead: drive kpis & coaching excellence

Salford
Sodexo
€30,500 a year
Posted: 11h ago
Offer description

Sodexo is seeking a Helpdesk Team Leader in Salford to oversee the daily operations of the Command Centre, ensuring compliance with policies and KPIs.

The ideal candidate will have at least 3 years of experience in a contact or service center, proven leadership skills, and a strong focus on customer satisfaction. This position offers a salary of £29,000 - £32,000, with a commitment to a diverse and inclusive workplace.

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