MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health. We are seeking to appoint a Training Coordinator to join our dedicated team in Blackpool. The focus of this role is to lead employee development initiatives through the identification, creation and delivery of creative training events and educational programs. KEY SKILLS, KNOWLEDGE AND QUALIFICATIONS REQUIRED: Degree in Education, Training, HR or related field. Advanced organisational skills with the ability to handle multiple assignments. Strong communication skills. Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role. Knowledge of instructional design theory and implementation. Knowledge of Learning Management Systems and web delivery tools. Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) Familiarity with traditional and modern job training methods and techniques. Experience with e-learning platforms. MS Office proficiency. Planning: Conduct periodic organisation-wide training needs assessment and identify skills or knowledge gaps. Work with department heads and line managers to map out annual training plans. Organise and facilitate the delivery of role specific training in partnership with clinical trainers and subject matter experts. Maintain and develop a system for recording internal training capabilities and subject matter experts. Assist with the co-ordination of study specific training during study set up where required or indicated at the PRAR. Co-ordinate training requirements for clinical raters where required. Develop and co-ordinate the process for study specific 'Rater Experience Questionnaires' and the 'Rater Experience Database.' Creation: Design and develop training programs (outsourced and/or in-house). Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes). Use known education principles and stay up to date on new training methods and techniques. Design, prepare and order educational aids and materials. Assess instructional effectiveness and determine the impact of training on employee skills and KPIs. Gather feedback from trainers and trainees after each educational session. Partner with internal stakeholders and liaise with experts regarding instructional design. Assist with the development, implementation and upkeep of the Envision learning management system. Delivery and Record: Market available training to employees and provide necessary information about sessions. Conduct specific training sessions in line with own expertise. Host train-the-trainer sessions for internal subject matter experts. Manage and maintain in-house training facilities and equipment. Research and recommend new training methods. Maintain and oversee training records. Input into SOP’s, policies and Quality reports relating to training. General: Compliance with MAC guidelines and policies. Travel: This is a hybrid role based at Blackpool, with some travel to sites across the UK as and when required. Competitive salary in keeping with pharmaceutical industry standards that will reflect experience Health Insurance Eye Care Vouchers Cycle to work scheme Free onsite parking 25 days annual leave (increasing in increments to 30 days after 6 years' service) Your birthday off work MAC Clinical Research invites applications from highly motivated candidates, with a desire to fulfil their full potential. You will be working with an organisation that sees you as an investment and is keen for you to achieve your career aspirations. This role is a hybrid role therefore we require you to have a set up at home that allows you to work comfortably. This includes an appropriate desk and chair (excl. IT equipment which we will provide). By proceeding with your application, you are confirming you are able to do this. Please email [email protected] should you require any special arrangements or reasonable adjustments to be made throughout this selection process. This will enable us to accommodate your request as necessary.