Job Description:
Manage daily facilities operations across multiple services including cleaning, mailroom, security access, waste management, document handling, and stationery.Lead and support a small team, fostering a culture of professionalism, ownership, and continuous improvement.Act as the go-to person for workplace services, ensuring swift resolution of issues while planning for preventative maintenance.Oversee supplier relationships, monitor service delivery, and ensure compliance with contracts and evolving regulatory standards.Support wider health & safety initiatives, audits, and life-safety procedures including fire evacuations and building security.Champion a customer-first mindset across all workplace touchpoints, driving service improvements through feedback and innovation.
Experience And Qualifications:
Strong background in managing soft services; experience with hard services would be an advantage.Proven experience leading front-of-house or workplace operations teams in a professional services or high-end environment.Confident in using CAFM systems and coordinating with external contractors and service providers.Able to think strategically while remaining hands-on—comfortable rolling up your sleeves when needed.Solutions-focused with excellent communication skills and the ability to build strong stakeholder relationships.
Application Process:
Apply via link below
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