Job Description
Part-Time Permanent Role. We can offer 20 or 25 hours over 3 or 4 days.
Why this job matters
Are you someone who enjoys solving problems? Perhaps you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Use your skills to make a difference by joining our Broadband Technical Team in Birchwood, near Warrington. You’ll communicate over the phone with customers about various broadband tech-related queries. Whether helping with a simple router question or handling more complex issues, you'll support the customer throughout the process.
No specific experience is required to join us. If you're naturally helpful, calm, and capable of building relationships, we can train you on the rest.
We understand that life is dynamic, and like most roles within EE, this opportunity is designed with flexibility in mind. We aim to support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses. Pro Rata for Part-Time Hours
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave – Equalized maternity, paternity, and adoption leave, offering 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how you choose to grow your family.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support for carving your own career path. We’re passionate about developing our people and will support your career ambitions.
* Season Ticket Travel Loan to help cover your commute costs upfront.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance to protect you and your family.
Alongside these benefits, you'll find a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
#J-18808-Ljbffr