Job Description
We are recruiting on behalf of a housing provider for a temporary Scheme Manager to support sheltered housing services on a short-term basis. This is a hands-on role focused on maintaining high standards of service delivery, resident wellbeing, and scheme compliance. The role will suit someone with previous experience in housing, support, or scheme-based environments who is confident working independently and engaging with residents. Key responsibilities include:
* Acting as the first point of contact for residents and responding to day-to-day enquiries
* Carrying out welfare checks and monitoring resident wellbeing
* Coordinating repairs and liaising with contractors and internal teams
* Completing health and safety checks including fire alarms, legionella testing, and pull cord systems
* Supporting tenancy management, lettings, and income-related processes where required
* Recording and escalating any safeguarding or wellbeing concerns in line with procedures
* Working with partner agencies and support services to ensure residents can live as independently as possible
The successful candidate will have:
* Previous experience in housing, supported housing, or a similar resident-facing role
* A good understanding of safeguarding, tenant support, and health and safety requirements
* Strong communication and organisational skills
* Confidence managing day-to-day issues calmly and professionally
* The ability to work flexibly and hit the ground running
A housing qualification or experience of working within sheltered or supported housing would be advantageous. This is a temporary assignment for approximately 4 to 6 weeks with an immediate start required.For more information, please contact Emily at Pure.