The National Trust is renowned for its food and hospitality. We run 185 cafés all over England, Wales and Northern Ireland, and we'd love you to join us. Your working pattern would be 3 days out of 7 and this will involve a pattern of weekdays, weekends and school holidays, shared equally with our team leaders.
We’re looking for a Food and Beverage Team Leader. Because we are in a rural area, please think about how you’d be able to get here for work before applying for the job, we are not on any public transport routes.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package below to see what benefits we offer you.
Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You’ll work 1170 hours per year, and on average, you’ll work 3 days per week but again, this will be flexible depending on operational demand.
Duration: Permanent
Interview date: Week commencing 22nd June 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Responsibilities
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they are consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.
Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can-do' attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
You’ll also be supervising the induction and training of colleagues, to help build a team that is dedicated to great service and to giving people a day to remember.
Who we’re looking for
No experience is needed, but we’d love to hear from you if you’re:
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well-organised and adaptable
* ability to lead, support and develop a team
* confident dealing with a variety of situations including complaints
* willing to learn new skills
The package
The National Trust has the motto 'For everyone, for ever' at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
National Trust place
Kedleston Hall, Quardon, Derby, DE22 5JH
Documents
Food & Beverage Team Leader – Career Level A2.pdf
Requirements
Compliance. Eligibility to Work in the UK
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Additional information
Closing Date: 21st June 2026
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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