Senior Project Manager – Regulatory Remediation (DCA) | Motor Finance | 12m Contract
* Pay Rate: £700 - £800 per day (Outside)
* Hybrid Working: South – West London
We are supporting a leading UK financial services organisation in hiring a Senior Project Manager to lead a high-profile regulatory remediation programme focused on Discretionary Commission Arrangements (DCA) within the motor finance sector.
This is a critical role driving the organisation’s response to evolving FCA regulatory expectations, including customer harm assessment, data validation and the design and delivery of a consumer redress programme.
The Role:
You will lead the end-to-end delivery of a regulatory & compliance programme relating to historic Discretionary Commission Arrangements (DCA). The role involves programme mobilisation, governance, data analysis and oversight of a large-scale remediation and compensation framework.
Key Responsibilities:
* Lead mobilisation and execution of a regulatory remediation programme linked to historic DCA models
* Translate FCA guidance and regulatory communications into structured delivery plans and workstreams
* Establish programme governance including steering committees, reporting, RAID logs and milestone tracking
* Coordinate cross-functional teams across risk, compliance, finance, operations, legal and customer functions
* Oversee data extraction and validation to identify affected motor finance agreements
* Support the design and governance of a consumer redress programme, including financial modelling and reconciliation
* Ensure robust audit trails, regulatory reporting and senior stakeholder engagement
* Manage customer communications aligned to FCA CONC requirements and Consumer Duty principles
Requirements:
* You must be immediately available to start the contract or on a short notice period (max 2 weeks)
* Strong track record delivering regulatory & compliance programmes within the motor finance or consumer credit sector
* Direct experience managing consumer redress programmes and regulatory remediation programmes
* Good understanding of Discretionary Commission Arrangements (DCA) and broker commission models
* Experience identifying impacted customer populations and overseeing remediation calculations
* Ability to operate in high-scrutiny regulatory environments
* Project certifications such as PRINCE2, PMP or equivalent