THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO SECONDMENT COVER
Powys Teaching Health Board (PTHB) is committed to providing mental health services to align with the requirements in Welsh Government policy.
We are looking for an enthusiastic individual to join our Community Mental Health Team to undertake the role of the Administration Support Officer within a busy multi‑disciplinary team.
The post holder will require excellent communication skills, liaising with patients and clinicians over multiple channels i.e. telephone, email.
The post holder will work positively and flexibly to support the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
* Provide a comprehensive clerical, administrative and secretarial support service.
* Communicate and exchange complex, sensitive information across the organisation both internally and externally, usingtact and persuasive skills and demonstrate excellent communication skills and the ability to handle sensitive and confidentialinformation.
* Responsible for organising meetings, preparing papers and taking minutes.
Person Specification
Qualifications and Knowledge
* NVQ 3 or equivalent qualification or relevant experience
* Experience of using computer‑based management information systems
* Experience and an ability to prepare detailed reports
* Experience of using computer software programmes
* Experience of working in an environment where both tact and diplomacy has had to be used
* Knowledge of the structure and operation of the Health Board
Experience
* Advanced Keyboard Skills equivalent to RSA 2/3
* Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public
Skills and Attributes
* Demonstrate PTHB Values
* Excellent verbal and written communication skills
* Identify, prioritise and work to short deadlines
* Work without supervision to achieve the objectives of the post
* Design and layout reports, forms and other documents to a high quality and appropriate format
* Take accurate minutes
* Collate and undertake a basic analysis of data
* Prepare information for meetings and seminars
* Communicate clearly and succinctly, both orally and written
* Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,300 to £27,890 a year per annum pro rata
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