Our clients who provide relocation services worldwide, are looking to appoint a Global Relocation Executive for their Head Office in Hertfordshire.
Reporting to the Global Relocation Manager, you will be responsible for managing Relocation and DSP services on behalf of both corporate and private clients. Candidates must have previous experience from a Relocations / Global Mobility background.
On a typical day, as Global Relocation Executive, you will be working alongside colleagues and liaising with customers, suppliers and subcontractors, managing international and domestic relocations.
Global Relocation Executive duties include:
1. Manage customer service and quality standards, ensuring internal departments, agents and vendors are meeting customer expectation
2. Liaising with clients/assignees to determine the relocation requirements
3. Liaising with vendors to authorise/initiate relocation services and manage processes going forward
4. Following up quotations with corporate and private clients
5. Processing documentation to ensure service delivery
6. Arranging temporary accommodation, taxi pickups/drop offs
7. Managing other relocation services such as home search, school search, settling in, orientation, furniture rental
8. Managing assignee expenses, update client trackers/portals on a regular basis and as required
9. Expense and tenancy management
10. Reviewing and negotiating leases and dilap...