Role:
Salary: Band 6, £29,055-£31,296
Location: Agile, Forth Banks and homeworking
Hours/Contract: 37 hours/FTC/Secondment Until 31 March 2026
Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.
Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.
Learn about our
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Criminal Justice Department as a Victim & Witness Support Officer.
This is your opportunity to join our team on a Fixed Term basis until 31 March 2026. As a vital member of our team, you will play a key role in delivering effective support to victims of crime. Acting as a single point of contact, you will identify individuals with specific needs and develop personalised cope and recovery plans. Your coordination of support will be in strict accordance with the Victims Code, tailored to each person’s unique situation, circumstances, and needs.
What you’ll do
You will be responsible for creating, developing and updating personal care and recovery plans for victims of crime, by researching and assessing their needs and agreeing appropriate support and information you will help a victim cope and recover from the impact of crime using various communication methods.
Liaising with various internal and external stakeholders, you will ensure a victim receives the practical and emotional support they need while undertaking risk assessments to ensure the safety of all parties.
At the point a case enters the Criminal Justice System, you will provide updates on the case status and if a trial is required, you will need to ensure all witnesses are informed of the hearing date. For civilian witnesses, when required you will develop an individual court support and engagement plan to ensure the witness has all the practical and emotional support necessary to provide evidence at a court hearing.