On behalf of our client, we are looking for a Customer Support Executive to join them on a permanent basis. This is a pivotal role that supports both office operations and workshop production planning, ensuring efficient progression of customer orders from initial quote through to delivery and invoicing.
Role: Customer Support Executive
Pay: On Application
Location: Greater Manchester
Hours: Monday - Friday 8:00 - 16:00
Status: Permanent
Key Responsibilities
Coordinate and track customer order progress in collaboration with the Workshop Manager
Prepare and manage cost quotations for customers
Raise and manage purchase orders with suppliers
Produce and update weekly customer status reports
Generate and manage customer invoices
Monitor and progress customer orders through internal systems
Process and manage warranty-related orders
Provide general administrative and coordination support to ensure customer satisfactionExperience
Experience in office administration and production or planning environments
Experience in Aviation or in a technical or manufacturing/engineering setting
Strong organisational and multitasking skills
Confident with managing customer and supplier communication
Competent in using MS Office and business systems for data entry and reporting
Good attention to detail and a proactive approach to task completion
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.
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