Client Services Manager
Monday-Friday
Responsibilities
This role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment.
Managing new client briefs, interpret, process, and prepare them, to be presented into the business through various departments.
You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing, and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects.
Qualifications
* Have you worked within fast-paced manufacturing?
* Do you have POS experience?
* Do you have experience managing multiple customer contracts successfully and simultaneously?
* Have you been involved in all aspects of the project management cycle, from start to finish?
* Do you possess strong management skills?
* Have good interpersonal skills.
* Have excellent time management / multi-tasking skills / able to prioritise effectively.
* Have excellent reporting skills.
* Have excellent IT skills (MS Office).
* Be comfortable building and maintaining effective client and internal relationships.
* Have exemplary levels of attention to detail.
* Have strong written and verbal communication skills.
* Be target driven with an ability to work independently and efficiently.
* Be methodical, precise and be able to maintain accurate record systems and report accordingly.
* Good numeracy skills
* A full UK Driving licence for occasional customer visits
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