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Services assistant

East Grinstead
Sainsbury
Service assistant
Posted: 1 September
Offer description

Always being on hand to serve and support customers at checkouts, self-service tills, kiosks, and petrol stations, assisting with questions and proactively offering help.

Picking and selecting high-quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels.

Building good knowledge of our products, services, and promotions to provide helpful recommendations.

Handling complaints, refunds, shelf tickets, and advertising.

Working flexibly across the store as needed.


What makes a great Sainsbury's Colleague:

* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Happy working in a fast-paced, physical, and high-energy environment, and thriving as part of a team.
* Taking responsibility for tasks and using initiative to solve problems.
* Willing to work flexibly and productively across the store to a high standard, with full training in various skills to learn, develop, and try new things.
* Comfortable learning to use new digital tools and technology to excel at your job.
* Having great attention to detail, keeping the store clean and clutter-free, and always aiming to create the best shopping experience.


Working for us has great rewards:

* Market-leading benefits and training, including a discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
* Free food and hot drinks provided in all our stores.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension scheme with company contributions of 4-7.5%.
* Sainsbury's share schemes allowing purchase of shares at discounted prices.
* Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
* Wellbeing support, including free access to our Employee Assistance Programme offering confidential support and guidance.

You must be above the school-leaver age in your country. If the shifts cover hours earlier than 6am or later than 11pm, you need to be at least 18 years old. You must also have the Right to Work in the UK.


Our commitment to inclusion:

We are dedicated to being an inclusive retailer, supporting colleagues with family leave, resources for understanding and support, and internal networks promoting diversity. We offer development opportunities like mentorship, training, and career progression. We celebrate diversity through initiatives and events. If you need reasonable adjustments during application or interviews, please let us know.


About Us: Sainsbury's Vision

Our vision is to be the most trusted retailer, where people love to work and shop. We harness talent, creativity, and diversity to ensure excellent service. We invest in training, development, and initiatives to make Sainsbury's a 'Great Place to Work'.

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