Job Title: Operations Director / Second-in-Command
Overview:
Our client are a growing, multi-site estate agency group with a strong sales and lettings portfolio and ambitious plans for expansion through a partner agent model. We are seeking a highly capable, execution-driven leader to act as the founder’s right hand - bringing operational excellence, driving strategic initiatives, and ensuring the business scales without losing its entrepreneurial spirit.
Key Responsibilities:
* Lead and coach the Senior Leadership Team across Sales, Lettings, Operations, Marketing, and Finance.
* Implement systems and processes to improve performance, accountability, and scalability.
* Own and deliver strategic projects from conception to completion.
* Partner with the founder to refine, challenge, and execute ideas.
* Be the operational heartbeat of the business, ensuring momentum and results.
Ideal Candidate:
* Proven experience scaling a service-based, multi-site business.
* Strong operational and systems implementation skills.
* Gravitas, credibility, and the ability to inspire teams.
* High follow-through and a relentless execution mindset.
* Exceptional communication and relationship-building skills.
* Estate agency or similar sector experience desirable, but not essential.
What We’re Not Looking For:
* Corporate overthinkers or low follow-through operators.
* Political or aggressive leadership styles – the company culture is direct, respectful, and empowering.
Key Objectives of the Role:
* Trusted partnership with the founder.
* Significant operational improvements in systems, accountability, and performance.
* Launch of a scalable, compelling partner agent proposition.
Package & Benefits:
* Market leading remuneration and benefits package which will be tailored to fit for the right individual.
Please apply within or contact Ash from Greystone Consulting Group to discuss further.
Telephone: 02921 880 588
Email: ash@greystone-consulting.co.uk