Internal Account Manager
Job Type: Full-time (37.5 hours P/W)
Salary: Up to £35,000 OTE
We are looking for someone who thrives on delivering excellent customer service, has strong commercial sales skills and analytical skills, has previous account management experience as well as being hard-working, is flexible, and can deliver on sales targets and KPIs.
About us
Circle Waste was born from a passion for wanting to be the friendliest company in the waste management industry. We are always considerate of recycling the waste we collect and want to reduce the effect that waste has on the environment.
At Circle Waste, we are completely dedicated to reducing the environmental impact our clients have as waste producers. We couple this with a world-class customer service delivery and reporting portal that ensures we grow with our clients. As we meet the challenges that resource management in the current climate poses, we will find the most proactive solutions.
Proudly we have over 20 years' experience of successfully delivering against steep measurable targets working closely with customers, recycling facilities, vehicle operations and industry bodies to earn the reputation we have within the sector. Training and education form a critical area of our passion and expertise. In conjunction with the CIWM, we self-deliver several courses to enhance and equip our staff and customers with their waste management careers. We offer waste services that come with affordable prices and above all, a service that is unbeatable.
Our beliefs are embedded within our core values and mission statement. These have been carefully chosen to showcase the DNA that exists, and help drives the business on an hourly and daily basis.
In summary, if you are looking for an environmental partner rather than a waste management company; that believes in its people, has a strong passion for what they do and an unrivalled dedication to the environment – engage with Circle Waste and let us challenge you to be the best
Responsibilities
* Handle inbound calls meeting required KPI's
* Build strong rapport with customers to understand their waste management needs
* Provide expert advice on our waste solutions and services
* Close sales deals and meet monthly targets
* Achieve and exceed sales targets to drive business growth
* Keep up-to-date with industry trends
What do you need to have to apply?
* Experience in account management, ideally in the waste industry, but this isn't essential
* Demonstratable sales or service management with a track record of success and evidence of working towards targets and KPI's
* A strong understanding of, and passion for, delivering excellent customer service
* An ability to build new productive working relationships, whilst maintaining and growing existing relationships
* Experience with Microsoft office (Outlook, Excel, Word etc.)
* Commercial awareness and a hunger for sales success
* Outstanding communication and interpersonal skills
* Driven, self-motivated, and results-oriented
* Strong problem-solving abilities and good attention to detail
Our Benefits
* Uncapped Bonus Scheme
* Hybrid Working / Working from Home
* No Saturday Work
* Free On-Site Parking
* 23 Days Holiday – Plus Bank Holidays
* Christmas Shutdown
* Employee Loyalty Scheme
* Company Pension
* Free Gym Membership
* Performance Based Salary Progression
* 80% Of Our Sales Management Team Promoted From Within
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Ability to commute/relocate:
* King's Lynn: reliably commute or plan to relocate before starting work (required)
Experience:
* Account management: 1 year (required)
* sales: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: IAM0923