Job Description
This is a permanent position offering 39 hours per week. The position is based in the H&M Croydon store in the Centrale Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.
Key responsibilities:
* You lead with a vision to secure the best experience for all our colleagues and customers.
* You evaluate your team’s performance, provide regular feedback, and support their development and training for succession planning.
* You analyze and follow up on sales & profit KPIs for your department.
* You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.
Qualifications:
* Management experience in a customer-facing environment.
* Previous experience leading and managing teams.
* A passion for profitability and people.
* A customer-first mindset.
Additional Information:
Availability is 7 days fully flexible, including weekends.
Benefits:
We offer attractive benefits to all our employees at H&M Group, with extensive development opportunities worldwide. Employees receive a staff discount card, usable across all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. More details about the program can be found here.
Besides our global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.
Inclusion & Diversity:
H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds and experiences, which fosters innovation and positive engagement. We consider all diversity dimensions in our recruitment process. We aim for a fair and unbiased process and kindly request that you do not attach a cover letter, as it may contain information that can trigger unintentional biases.
Company Description:
H&M Group encompasses brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and sustainability efforts. Learn more about H&M Group here.
H&M offers the latest styles, designer collaborations, and wardrobe essentials, focusing on fashion & quality at the best price sustainably. Learn more about H&M here.
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