The Urgent Care Service provides cover for GP Out of Hours and Minor Injuries across Oxfordshire. This role is full time, 37.5 hours per week, however we would consider less, please reach out to the manager to find out more details. Evenings/weekends/bank holidays work is required. Shifts will be across the 6 bases of the service (Abingdon, Bicester, Banbury, Oxford, Witney, Henley) taking into consideration distance.
Main shifts currently available are overnights in Banbury and Oxford (23:00-08:00) but several weekend and evening shifts are available around the county. The cover needed is between 18:15 and 08:00 every day and 18:15 on Friday to 08:00 on Monday (or day after BH) with shifts of 5 hours, extendable up to 13 hours. Overnight period starts at 23:00 and terminates at 8:00. There might be some extra offer for shifts during the day in the MIUs to cover for holidays and sickness of relevant receptionist and extra shifts available via NHSP.
The role is dual, both reception and driving skills are required. Day and evening shifts are both a receptionist and a driver, while during the night the successful candidate will be required to cover both roles (reception, administrative duties and driving the GP/Clinician in case of a Home Visit).
Key Responsibilities:
* Undertake any general administrative and reception work in MIU, FAU and GP OOH as required.
* Ensure that consulting rooms and reception areas are kept tidy and adequately equipped at the start and end of each shift, including shredding of all patients' notes.
* Liaise with the Duty Desk Administrator and the Patient Flow Coordinator to ensure a safe and efficient patient centred service.
* Answering the phone, including the HCP line and the EOL line and adding patients to the system when required.
* Ensure medications and prescriptions are kept secure at all time and escalate concerns to the Urgent Care Coordinator.
About Us:
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.
Our Vision and Values:
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team". Our values are: "Caring, safe and excellent".
Benefits:
* Excellent opportunities for career progression.
* Access to tailored individual and Trust wide learning and development.
* 27 days annual leave, plus bank holidays, pro rata, rising to 33 days with continuous service.
* NHS Discount across a wide range of shops, restaurants and retailers.
* Competitive pension scheme.
* Lease car scheme.
* Cycle to work scheme.
* Employee Assistance Programme.
* Mental Health First Aiders.
* Staff accommodation (please note waiting lists may apply).
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team.
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