About the Role and our Ideal Candidate Building and maintaining relationships with landlords and letting agents Negotiating rent levels, incentives and tenancy terms Marketing the Council’s lettings service and attracting new properties Matching households to suitable accommodation and arranging viewings Progressing tenancy applications, references and sign-ups Managing enquiries from tenants and landlords and resolving tenancy issues Assisting with rent arrears arrangements and mediating disputes Maintaining accurate records and contributing to performance target About You Has experience or a strong interest in the private rented/lettings sector Has excellent communication and negotiation skills Can work to targets and manage a busy caseload Is customer-focused and able to work with vulnerable households Has knowledge of welfare benefits and housing legislation (or willingness to learn) Is organised, proactive and able to build positive working relationships About Us Opportunity to play a key role in delivering vital housing solutions Work within a supportive and professional housing service Make a direct impact on preventing homelessness and supporting residents