We are excited to introduce a brand-new role within our practice and are looking to recruit two enthusiastic and proactive Medicines Administrators. Each post is for 25 hours per week, spread across five days (Monday to Friday), to ensure daily coverage and continuity.
This is a fantastic opportunity to shape and develop a new role that will be central to our medicines management processes. You will work closely with our clinical team, patients, and community pharmacies to ensure safe, efficient, and timely prescribing.
The positions will help the practice streamline the process of medication reviews and the associated prescriptions, thus improving the experience for both patients and GPs and hopefully, reducing the need to contact reception for related matters, allowing other patients to get through.
We are looking for two driven individuals with a keen attention to detail and a can-do attitude, capable of thinking proactively whilst operating within the scope of procedures.
We plan to hold interviews for candidates who are shortlisted on or shortly after Wednesday 27th August.
Main duties of the job
* Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence.
* Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care.
* Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice.
* Manage and streamline the repeat prescription process and co-ordinate requests for acute items.
* Arrange relevant monitoring to support clinical reviews.
* Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks, etc.
* Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues, e.g., non-compliance, and escalate to the clinical team.
* Monitor patient test diary on our clinical system EMIS to facilitate continuity of care.
* Perform data quality checks to ensure timely and appropriate reviews.
* Support ongoing rollout of the Electronic Prescription Services (EPS).
* Support patients with signing up to the NHS Wales App to improve usage.
* Work within the scope of role as outlined within medicines management standard operating procedures.
About us
We are a friendly, supportive GP Practice based in modern premises with strong links to local healthcare providers. As a training practice for GPs and medical students, we are committed to continuous learning and improvement. We pride ourselves on delivering high-quality care and fostering a collaborative team culture.
Job responsibilities
* Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence.
* Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care.
* Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice.
* Manage and streamline the repeat prescription process and co-ordinate requests for acute items.
* Arrange relevant monitoring to support clinical reviews.
* Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks, etc.
* Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues, e.g., non-compliance, and escalate to the clinical team.
* Monitor patient test diary on our clinical system EMIS to facilitate continuity of care.
* Perform data quality checks to ensure timely and appropriate reviews.
* Liaise with clinical staff, patients, and community pharmacies.
* Support quality improvement initiatives, audits, and medicines optimisation targets.
* Provide administrative support to the management team, e.g., submitting claims for prescriptions and drug monitoring.
* Support ongoing rollout of the Electronic Prescription Services (EPS).
* Support patients with signing up to the NHS Wales App to improve usage.
* Assist with creating relevant content for social media/the practice website.
* Work within the scope of role as outlined within medicines management standard operating procedures.
* Aim towards medicines reconciliation, actioning requests from Secondary Care as the role develops.
Person Specification
Experience
* Demonstrable experience working with others as part of a team.
* Able to communicate effectively with colleagues and patients.
* Experience of working in Primary Care.
* Knowledge of the prescription process.
Qualifications
* Excellent organisational and communication skills.
* Adequate IT skills are essential. Strong IT skills would be an advantage, but training and support will be provided for the right candidate.
* Ability to work effectively within a team.
* A proactive, can-do attitude with a willingness to develop the role.
* Experience in primary care or community pharmacy.
* Familiarity with prescription processes or medicines management.
* Experience and confidence using clinical IT systems.
* Welsh speaker.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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