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Practice manager

Littleborough
NHS
Practice manager
Posted: 21 June
Offer description

NHS Littleborough, England, United Kingdom


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NHS Littleborough, England, United Kingdom

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Job Summary


Please be advised that Rochdale Health Alliance is advertising for this role on behalf of Littleborough Group Practice and therefore, Littleborough Group Practice will be the employer. The practice website can be accessed at


https://littleboroughgrouppractice.nhs.uk/


Job Summary

We are looking for a dynamic and experienced individual to join our busy Group Practice.

Job Summary

Please be advised that Rochdale Health Alliance is advertising for this role on behalf of Littleborough Group Practice and therefore, Littleborough Group Practice will be the employer. The practice website can be accessed at

https://littleboroughgrouppractice.nhs.uk/

Job Summary

We are looking for a dynamic and experienced individual to join our busy Group Practice.

Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Partners, within a profitable, efficient, safe, and effective working environment.

Main duties of the job


* Keep abreast of current affairs and identify potential opportunities and threats
* Contribute to practice strategy; formulate objectives, research and develop ideas for future practice development
* Monitor and evaluate performance of the practice team against objectives; identify and manage change
* Develop and maintain effective communication both within the practice and relevant outside agencies
* Independently and collaboratively project manage new and developing service change within the practices/primary care network (PCN)
* Ensure the practice meets CQC standards

About Us

Littleborough Group Practice is a training practice based in Littleborough, Lancashire and employs the following employees:

* General Practitioners
* Nurse Practitioners
* Nurses
* Nurse Associates
* Social Prescribing Link Workers
* Care-Coordinator
* IT Lead and Office Manager
* Secretaries
* Receptionists
* Clinical Pharmacists

Details

Date posted

05 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0363-25-0028

Job locations

Littleborough Health Centre

Featherstall Road

Littleborough

Lancashire

OL15 8HF

Job Description

Job responsibilities

Finance

* Responsible for the finances of the practice
* Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with
* Support the Partners to develop and implement processes to achieve clinical targets of QOF, PCN DES requirements and enhanced services
* Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.
* Develop and control practice budgets and financial systems
* Prepare financial budgets and cash-flow forecasts
* Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners
* Oversee the administration of the NHS Pension and Stakeholder Pension Schemes
* Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services
* Manage the Partners drawings in consultation with the accountant

Strategic Planning

* Working with the Partners to:
* Keep abreast of current affairs and identify potential opportunities and threats
* Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate
* Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives
* Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN
* Formulate objectives and research and develop ideas for future practice development.
* Represent the practice at PCN, federation and ICB meetings
* Make recommendations to the Partners for practice development about enhancing patient services and potential sources of income
* Lead and coordinate projects within the practice

Human Resources

* Overall responsibility for all aspects of HR
* Recruitment and selection of staff working, including contracts of employment and job descriptions.
* Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary.
* Awareness of current employment legislation
* Development and maintenance of good employee/employer relationships
* Ensuring that members of the existing staff team are aware of any changes that occur in the practice.
* To maintain good communication at all times with the practice team
* To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
* Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to conduct their individual roles and responsibilities effectively
* To implement pay rises/scales and increments at the appropriate time, as agreed by the Partners.
* Responsibility / Oversight for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
* To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care.
* To ensure that suitable facilities are available to enable all staff to work within the practice.
* Be responsible for the health and safety policy and its implementation.
* Facilitate the development of a multi-disciplinary effective primary health care team.

Information Technology

* Ensure the update of appropriate information governance systems.
* Ensure all Practice IT and telephone systems are functioning effectively.
* Ensure the IG and DSP toolkit requirements are met.
* Keep abreast of new technology and ensure existing IT is used to its full potential.
* Oversee the Practice website ensuring it is up-to date

Patient Services

* Ensure that the Practice complies with NHS contractual obligations in relation to patient care.
* Maintain registration policies and monitor patient turnover and capitation.
* Oversee and manage effective appointment systems.
* Routinely monitor and assess practice performance against patient access and demand targets.

Premises and Equipment

* Manage all aspects of the related practice premises.
* Represent the practice to negotiate leasing contracts and their renewals.
* Liaise with NHSE in notional rent review and challenge if appropriate.
* Be responsible for planning and premises expansion projects.

CQC/Compliance

* Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready.
* Ensure the practice maintains compliance with its NHSE contractual obligations.

Job description

Job responsibilities

Finance

* Responsible for the finances of the practice
* Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with
* Support the Partners to develop and implement processes to achieve clinical targets of QOF, PCN DES requirements and enhanced services
* Directly contribute to profit improvement by exploring areas for increasing income and reducing costs.
* Develop and control practice budgets and financial systems
* Prepare financial budgets and cash-flow forecasts
* Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners
* Oversee the administration of the NHS Pension and Stakeholder Pension Schemes
* Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services
* Manage the Partners drawings in consultation with the accountant

Strategic Planning

* Working with the Partners to:
* Keep abreast of current affairs and identify potential opportunities and threats
* Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate
* Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives
* Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN
* Formulate objectives and research and develop ideas for future practice development.
* Represent the practice at PCN, federation and ICB meetings
* Make recommendations to the Partners for practice development about enhancing patient services and potential sources of income
* Lead and coordinate projects within the practice

Human Resources

* Overall responsibility for all aspects of HR
* Recruitment and selection of staff working, including contracts of employment and job descriptions.
* Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary.
* Awareness of current employment legislation
* Development and maintenance of good employee/employer relationships
* Ensuring that members of the existing staff team are aware of any changes that occur in the practice.
* To maintain good communication at all times with the practice team
* To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
* Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to conduct their individual roles and responsibilities effectively
* To implement pay rises/scales and increments at the appropriate time, as agreed by the Partners.
* Responsibility / Oversight for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
* To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care.
* To ensure that suitable facilities are available to enable all staff to work within the practice.
* Be responsible for the health and safety policy and its implementation.
* Facilitate the development of a multi-disciplinary effective primary health care team.

Information Technology

* Ensure the update of appropriate information governance systems.
* Ensure all Practice IT and telephone systems are functioning effectively.
* Ensure the IG and DSP toolkit requirements are met.
* Keep abreast of new technology and ensure existing IT is used to its full potential.
* Oversee the Practice website ensuring it is up-to date

Patient Services

* Ensure that the Practice complies with NHS contractual obligations in relation to patient care.
* Maintain registration policies and monitor patient turnover and capitation.
* Oversee and manage effective appointment systems.
* Routinely monitor and assess practice performance against patient access and demand targets.

Premises and Equipment

* Manage all aspects of the related practice premises.
* Represent the practice to negotiate leasing contracts and their renewals.
* Liaise with NHSE in notional rent review and challenge if appropriate.
* Be responsible for planning and premises expansion projects.

CQC/Compliance

* Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready.
* Ensure the practice maintains compliance with its NHSE contractual obligations.

Person Specification

Qualifications

Essential

* AMSPAR or equivalent management qualification
* Experience of managing a multi-professional team

Desirable

* Leadership and/or management qualification

Experience

Essential

* Experience of performance management including appraisals, staff development and disciplinary procedures
* Experience of successfully developing and implementing projects
* Experience of HR processes, workforce planning and development
* Financial management experience and knowledge of accounting
* Experience of working with members of the public
* Proficiency in Microsoft packages, including Excel, outlook, and word

Desirable

* NHS/primary care general practice experience
* Experience of EMIS and other 3rd party IT systems used by the Practice
* Experience of PCN's and how they work

Person Specification

Essential

* Experience of performance management including appraisals, staff development and disciplinary procedures
* Experience of successfully developing and implementing projects
* Experience of HR processes, workforce planning and development
* Financial management experience and knowledge of accounting
* Experience of working with members of the public
* Proficiency in Microsoft packages, including Excel, outlook, and word

Desirable

* NHS/primary care general practice experience
* Experience of EMIS and other 3rd party IT systems used by the Practice
* Experience of PCN's and how they work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rochdale Health Alliance

Address

Littleborough Health Centre

Featherstall Road

Littleborough

Lancashire

OL15 8HF

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

Rochdale Health Alliance

Address

Littleborough Health Centre

Featherstall Road

Littleborough

Lancashire

OL15 8HF

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)


Seniority level

* Seniority level

Director


Employment type

* Employment type

Full-time


Job function

* Job function

Management
* Industries

Strategic Management Services

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