About the Role
Our BMW and MINI team in Hungerford is growing! We're recruiting for a friendly and professional Receptionist to be the welcoming face of our BMW and MINI dealerships in Hungerford. If you enjoy working with people and have experience in hospitality or retail, this could be a great fit for you!
You'll be the first point of contact for customers visiting or calling us, directing them to the right department whether that's Sales, Service, or Parts. This role gives you the chance to work across two well-known brands and develop your customer service skills in a fast-paced, supportive environment.
It's an exciting time to join us, as our showrooms are undergoing some big changes to make the customer experience even better.
Job Opportunity
Greeting customers with a warm and professional welcome
Answering calls and handling enquiries or passing them on to the right team (full training will be provided)
Keeping the reception area and refreshment stations tidy and well-stocked
Supporting with admin tasks and helping out with events or meeting room bookings when needed
Making sure every customer feels looked after from the moment they arrive
Co-ordinating the service department to ensure its smooth running
Essential Skills
Experience in a customer-facing role (hospitality or retail experience is ideal!)
Confident, well-presented, and a great communicator
Someone who enjoys working as part of a team and can juggle tasks with ease
A natural at building rapport and making people feel at ease
A willingness to learn and get stuck in
If you're passionate about delivering great service and want to be part of a friendly, professional team, we'd love to hear from you. Please send us your CV and a short cover letter telling us why you'd be a great fit.
Benefits
Private Medical Insurance
Health cash plan - Claim back medical costs
Rewards platform - Gym & high street discounts
25 Days Holiday (plus Bank Holidays)
Contributory Pension Scheme
Regular Pay Reviews
Life Assurance
Servicing, Parts and Accessories Discounts
Employee Assistance Programme
Staff Referral Scheme
Learning and Development
Enhanced Family Leave
Volunteering Opportunities
Onsite Parking