MOJ is one of the largest government departments, employing around 70,000 people (including those in the Probation Service), with an annual budget of approximately £9 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.
What we do
* Protect the public from serious offenders and improve the safety and security of our prisons.
* Reduce reoffending.
* Strengthen the justice system and deliver swift access to justice.
We are also responsible for the following parts of the justice system:
* courts
* prisons
We work in partnership with other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime. We are also responsible for making new laws, strengthening democracy, and safeguarding human rights.
Security and Information Group
MoJ’s Security and Information Group provides the fundamental building blocks for enabling the Ministry of Justice to deliver its vital services to society securely. We are a highly skilled team of experts working collaboratively across the department, the wider Government Security Group in Cabinet Office, the Public Sector Fraud Authority and other partners to enable the MoJ to function securely, lawfully and transparently. Our key priorities are to deliver against security standards, counter fraud standards and legislative requirements; to identify, manage and mitigate MoJ’s security, data protection, information and fraud and corruption risks, and to provide assurance against those risks. Part of our mission is to up-skill the department so that security and counter fraud becomes second nature to our people and partners.
Our Vision
We want the MoJ to be an organisation where security, information and counter fraud matters are everyone’s responsibility, and it is embedded into the culture of the MoJ. We aim to work with teams and upskill them on how to protect themselves, their customers and their data.
Our Mission is to:
* Enable the whole of the MoJ to function securely, lawfully and transparently.
* Set standards, policies, guidance and training on security and information matters for MoJ’s people and partners.
* Identify, manage and mitigate MoJ’s security and information risks and provide assurance against those risks.
* Deliver information management services to the public and MoJ staff.
Senior Business Change Lead, Information Services Division, Security and Information Group
Reports To
Head of Information and Records Management Strategy and Delivery and Departmental Records Officer, with activity management from the Head of Digital information and Records Management Delivery
Location & Terms of appointment
This is a permanent post which could be London or National based with a need for reasonable travel to ISD/MoJ locations. Hybrid working arrangements can be considered, and it is expected that the role holder will attend the office at least twice a week and be prepared for this to increase.
Salary and grade
This is a Grade 7 post.
New entrants to the Civil Service will be expected to join on the minimum of the pay range.
Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.
Security Clearance: SC
Post type: Permanent
Working pattern: Full time; part time, part time/job share, and flexible working may be considered
Interviews: To be confirmed at a later stage but will be face to face.
Background
MOJ’s Information Services Division’s (ISD) ensure the right information is provided and accessible to the right people at the right time securely, swiftly and compliantly and to drive trust in MoJ’s services. This is achieved through responding to information requests, managing the MoJ’s information, corporate records and preserving its historic record.
ISD does this by:
* Providing excellent information and records management services to all its customers and stakeholders.
* Enabling or directly providing the right access to the right information at the right time and in compliance with legislative timescales.
* Providing confident and accurate advice, guidance, comms or training in information management, access, retention, and deletion.
* Introducing technology to transform and improve access to information and the services we provide.
The advertised role is pivotal to ensuring that the department continues to strive for information management excellence.
Role Purpose
Information management is the process of looking after information through its lifecycle (including creating it, accessing and storing it so that it can be found quickly and easily, sharing it appropriately and then either deleting it or preserving it when we don’t need it anymore). Good information management ensures that the right information is available to the right people at the right time.
Information Wise is the MoJ wide strategy to improve the way we all work and make our jobs easier. By being Information Wise, we will spend less time searching for files and more time on the things that matter the most.
The strategy sets out two strategic objectives:
* Grow and embed an Information Wise culture across MoJ aligned to our values and priorities.
* Maximise the use of our technology
The strategy will help everyone improve the way we look after our files, document, and records and create a better culture of information management, by sharing clear guidance, improving processes, and making the most of technology.
ISD seeks to implement digital information management governance within the MoJ to help us understand what information we have and where it is located, enable enhanced compliance with information management legislation and drive improved information security
The Digital Records Roadmap (DRR) project is the key delivery vehicle for this change. As the Senior Business Change Lead you will be a key part of the leadership team driving this change. You will be instrumental in preparing and leading the department’s readiness for the rollout of digital tools improving our MS365 capability and enabling business process and cultural transformation through modernising information management practices across the MoJ’s MS365 platform.
This role will give you a fantastic opportunity to work closely with senior stakeholders at the heart of innovative change across a large and complex organisation. You will lead the business change management engagements with MoJ business areas, across the DRR, including oversight of key stakeholder relationships, thereby ensuring its intended outcomes and benefits are achieved.
You will work closely with: the MoJ Departmental Records Officer, the Senior Project Manager DRR, Head of Records Transformation, wider ISD senior leadership team, MoJ Justice Digital and network of Information Assurance leads across MoJ. This is a great opportunity to join a dynamic team and leverage evolving technologies to enhance information management standards and drive business change and efficiency within the Ministry of Justice.
Main Activities / Responsibilities
Leadership and delivery
* Provide visible and effective leadership, lead the business change management activity across ISD teams to deliver the information wise strategy benefits and outcomes.
* Develop clear vision and standards for each project and use and champion the use of best practice business change management standards, tools and processes. Build strong networks across MoJ to assess and understand the impact on stakeholders to improve the likelihood of their adoption of the change.
* Build strong relationships the wider MoJ community and with third party suppliers (where applicable).
* Managing communications with stakeholders, meeting with them regularly to make communication easy and transparent regarding project issues and decisions on services.
* Effectively manage a broad pool of senior stakeholders from across the business, securing their buy-in and input to Programme plans and deliverables to ensure successful delivery and transition.
Change management
* Lead the creation of the required Business Change products for the project, ensuring products are used appropriately by the Project Manager / the business.
* Establish and maintain the change plan for the portfolio and programmes and provide input into the overall Portfolio and Programme Plans.
* Identify, qualify, and update the business readiness criteria before implementation.
* Report on the tracking of these to ‘approve/refuse’ go-live.
* Work in partnership with the ISD senior leadership team and project managers and stakeholders to plan benefits realisation as part of all Business Change activities.
* Lead the assessment of likely impact of change on MoJ’s Executive agencies, business groups and functions and their performance, ensuring mitigating and preparatory interventions are implemented.
Other duties
Other work commensurate with grade, as and when required. This post will also have direct line management responsibility for 1 x SEO Business Change Manager.
Person Specification
* You will have exceptional stakeholder engagement and relationship management skills as you be working with colleagues across MoJ to ensure they take the relevant steps to be compliant with the information management processes, policies and You will also have experience of working directly with senior stakeholders and of holding regularly engagement with them and their teams and providing them with high-quality updates on implementation progress and assurance of compliance.
* You will also have proven experience of developing tailored communications and engagement products to raise drive engagement and business change setting out action that everyone will need to take.
* You will also have a successful track record of developing other project artefacts such as a stakeholder engagement strategy and communications plan, business change project plans and RAID logs. It is therefore essential that you have project management and stakeholder engagement skills and experience of successfully delivering tangible improvements and positive change.
* Experience of Policy implementation in a large-scale
* Experience of Information or records management including digital records management transformation in the MS365 environment.
Essential skills
* Change Planning: Establish and maintain the change plan for the project and provides input into the overall Project Plan
* Business readiness: Identify, qualify, and update the business readiness criteria before implementation. Report on the tracking of these to 'approve/refuse' go-live to the Project Manager.
* Stakeholder management: Identify, classify, and update stakeholder engagement plan. Lead stakeholder engagement on project to ensure it meets Business Change requirements. Point of contact for senior stakeholders.
* APM Project Management Qualification, or
* APM Chartered Project
Behaviours:
Key behaviours which will be assessed for the role include:
* Changing & Improving
* Delivering at Pace
* Communicating and Influencing
* Leadership
Application
CV (maximum of two A4 pages) and a statement of suitability covering the person specification including each of the listed behaviours, the experience, skills and qualifications – the statement should be no more than 1000 words.
Behaviours and strengths will be tested at interview stage.
Your application will be reviewed and sifted against the Person Specification above by a diverse panel. Successful candidates who meet the required standard will then be invited to a 1-hour panel interview, preferably held in person.
Further information on Success Profiles and the required standards for this post (Level 4) can be found at:
A Merit List of applicants meeting the required criteria may be kept for up to 12 months.
If you are interested in applying for this role or would like to speak to someone about it then please contact Melinda Molnar, Information Services Division, by emailing melinda.molnar@justice.gov.uk.
Further Information
Please review the following Terms & Conditions which set out the way we recruit and provide further information related to the role.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The MoJ offers a range of benefits:
A nnual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
* A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
* To the Civil Service Commission (details available here )
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
* You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
* You were studying abroad
* You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance .
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Experience
CV
Statement of Suitability - 1000 word limit
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
There is 1 interview stage for this vacancy.
Behaviours
Changing and Improving
Delivering at Pace
Communicating and Influencing
Leadership
Strengths may also be assessed at interview but these are not shared in advance.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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