Business Support Manager
Salary £30,000 – £40,000 (depending on experience)
Darlington/Bishop Auckland/Newton Aycliffe area Office Based
Full-time preferred (part-time considered for the right candidate)
What we offer
* A collaborative and supportive team culture
* Office based with some Hybrid working after onboarding
* A leadership role with real impact and visibility
* Opportunities to shape the role and grow with the business
Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop. Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion. Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance. We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team.
About the Role
We're looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management. This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.
Key Responsibilities but not limited to:-
Operations & Administration
* Oversee day-to-day business operations and internal processes
* Manage diaries, inboxes, and meeting schedules for Directors
* Prepare reports, presentations, and follow up on key actions
* Maintain and improve filing systems and office procedures
* Manage supplier relationships and office logistics
HR & People Support
* Lead recruitment, onboarding, and HR documentation
* Maintain HR records and ensure compliance with policies
* Support employee engagement and internal communications
Marketing & Communications
* Coordinate marketing activities and content planning
* Support social media and email campaigns
* Liaise with external marketing partners and track performance
CRM & Data Management
* Maintain and optimise the CRM (currently HubSpot)
* Generate reports and insights to support decision-making
* Ensure data accuracy and GDPR compliance
What We're Looking For
* Experience in a similar Business Support, Operations, or Office Manager role
* Comfortable working in a small, fast-moving business where everyone contributes
* Exceptionally organised with strong leadership and multitasking skills
* Confident communicator with a proactive, problem-solving mindset
* Proficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus#
To Apply: Please send your CV and a short cover letter explaining why you're the perfect fit for this role.