Job Title: Customer Care Administrator
Location: Stirling
About Us: Our client prides itself on delivering exceptional customer service and building strong relationships with their clients. As a Customer Care Administrator, you will play a vital role in ensuring our customers receive the support they need to have a positive experience with our products/services.
Job Description: They are looking for a dedicated Customer Care Administrator with previous experience to join their team. The ideal candidate will have a professional and friendly manner and attention to detail is key. This role requires excellent communication skills, the ability to multitask, along with the ability to use MS Office systems.
Responsibilities:
* Providing high-quality care to our customers and a first-class administration service to our customer service team
* Answering calls politely and professionally
* Meet our customers’ needs
* Building strong working relationships with the clients and contractors who call us
* Handling complaints, distributing post, looking after filing, managing meeting room bookings
* Creating letters, emails, reports and spreadsheets
Benefits:
* Competitive salary and benefits package
* Hybrid working hours
* Cycle to Work Scheme
* Discounts at restaurants and cinemas with a Taste Card
* 33 days annual leave
For more information please contact Joanna Collett at C&P Recruitment or for immediate consideration please apply now.
C&P Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy