Job Description
Job Title: Council Tax Officer
Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Council Tax Officer to join their Revenues team. This is a temporary opportunity, ideal for experienced candidates looking to make an immediate impact within a high-performing local authority service.
Contract Details:
* Type: Temporary
* Pay: £17.50 - £18.85 per hour (PAYE) / £22.74 - £24.54 per hour (Umbrella)
* Location: Richmond & Wandsworth
* Working Arrangement: Mostly work from home
Key Responsibilities:
* Undertake duties relating to the administration, billing, collection, and recovery of council tax
* Handle customer enquiries and provide a high standard of service
* Ensure accurate processing of accounts in line with legislation and council procedures
* Support performance improvement and service delivery initiatives
* Work collaboratively with internal teams and external stakeholders
* Assist with change programmes and continuous improvement within the service
Essential Skills & Experience:
* At least 1 year's experience in council tax administration, billing, collection, or recovery
* Strong working knowledge of NEC systems (mandatory)
* Good understanding of council tax legislation and processes
* Excellent communication skills, both written and verbal
* Ability to manage workloads effectively and meet deadlines
Desirable:
* Experience using Civica W2
About the Role:
Working within the shared staffing arrangement between Richmond and Wandsworth Councils, you will be part of a forward-thinking team focused on delivering high-quality, cost-effective services. This temporary role offers flexibility with predominantly remote working, alongside the opportunity to develop your skills within a large and supportive organisation.
If you have the required experience and are available for a temporary assignment, apply today.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser