Job Title: Field Service Engineer (EPOS)
Location: Suffolk
Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends)
Salary: £26,500 + Company Vehicle + Benefits
Looking to Build a Career in IT Field Service
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment.
Direct EPOS experience isn't essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation:
* Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
* Provides tailored solutions aligned to client business needs
* Backed by an experienced team offering technical expertise and support
* Committed to sustainable products and environmentally conscious practices
The Role:
1. Attend customer sites to install, maintain, or replace retail IT equipment
2. Deliver high standards of customer service while maintaining a professional image
3. Manage stock and parts from a company vehicle
4. Complete tasks using a mobile job management system
5. Supp...