The Learning & Development Department are looking for a Reception Supervisor & Centre Technician Assistant to join our Education & Development Administration Service team.
You'll be supervising the reception team and working with the Centre Technician to support facilitators and report any technical issues as required. Your duties will be varied with a need for a high level of accuracy, excellent IT skills and the ability to prioritise workload. You will also be providing a high level of customer service to visitors to the department, so great interpersonal skills are a must.
The core hours are 07:30 - 15:30 or 08:00 - 16:00 with some flexibility, working on site at Unipart House in Oxford, Monday - Friday.
The Education & Development Administration Service team is made up of around 22 staff members. We are a friendly team and enjoy socialising, getting to know each other and having lunch together when we're in the office. We also have regular team wellbeing, CPD, and team building sessions. Our latest sessions have included things like dessert islands favourites, MBTI session, Easter pom pom making, time management, bring and share lunch, a bake off and many more.
You will be required to be an Emergency First Aider and full training will be provided.
If this sounds like your next career move, we'd love to hear from you!
* Being a first post of contact for visitors, cover the Reception desk.
* Supporting visitors in the Learning & Development centre and over the phone
* Ensure an adequate stock level is maintained, ordering new stock as required.
* Manage processes for the Reception team
* Maintaining logs for Health & Safety processes
* Managing external room bookings
* Reporting any issues as they arise to the Centre Technician
* Troubleshooting any on the day equipment issues and supporting facilitators to fix any IT problems.
* Escalating as required to the Centre Technician
Please refer to the job description attached for a comprehensive list of duties.
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
For further details / informal visits contact: Name: Olivia Tingley Job title: Centre and Business Manager Email address: olivia.tingley@oxfordhealth.nhs.uk Telephone number: 07867 142514
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application. #J-18808-Ljbffr