On behalf of this well established and growing business, we are recruiting for a Sales Support Administrator to join their friendly, professional team. You will need to have at least 1 year’s administrative experience and be extremely customer focused. You will also need to be highly organised, able to multi task, have great attention to detail and able to work within a fast paced environment. Good Microsoft Office skills are a must for this position, if you have SAP and CRM experience this would be an advantage though is not essential. This organisation offers a great working environment, career development opportunities, and a collaborative team culture. They also offer 10% bonus of annual salary. Responsibilities include: * Processing customer orders * Respond to customer email enquiries * Answer incoming telephone calls * Manage assigned accounts (approx. 20 to 30) * Check EDI system daily for orders * Book in customer order deliveries * Deal with customer queries and liaise with carriers * Monitor anycourier discrepancies and process claims * Processing Sales Managers FOC issues/Sales * Processing quotation requests via email or web * Raising credit notes * Checking invoices Other duties include processing proforma orders, taking credit card payments, checking invoices and covering customer accounts for holiday cover. Personal Requirements: * Minimum of ...