About the role:
We are looking for an enthusiastic Administrative Assistant to join our dynamic warehouse team working for our online pharmacy, MedExpress. This role is a 3-month fixed-term contract, with the opportunity to extend for the right candidate. As Administrative Assistant, you will be responsible for all things admin for our Dispensary Team and ensuring all processes are up-to-date and maintained. If you have a keen eye for detail, and are solution-focused and hyper-organised then we'd love to hear from you!
The role is based at our warehouse in Canning Town, East London. It is a full-time role working Monday to Friday, 9am to 5pm. We have an hourly salary of £12.00.
What you'll be doing in the role:
* Processing GP letters on time for high-risk items that go out on the day (Mounjaro/Wegovy).
* Maintaining and keeping up to date with ensuring general GP letters are processed promptly.
* Preparing, printing and updating addresses on outgoing GP letters without delay.
* Processing and filing returned GP letters promptly.
* Taking responsibility to raise any clinical issues noted on returned letters to the responsible pharmacist on duty for further action.
* Processing returned orders within an organised and timely manner ensuring all key information is updated on relevant databases.
* Ensuring returned medication is correctly disposed of in the relevant medication bins.
* Responsible for the printing and filing of patient information leaflets for split boxes of medication.
* Ensuring the relevant patient information leaflets for international orders and split boxes are printed, folded and accurately stored away.
* Assist with the preparation of medication split boxes alongside the dispensers when all other duties are up to date.
What you'll bring to the role:
* Previous experience within an administrative or community / online pharmacy setting is a must!
* Excellent written and verbal communication skills.
* A self-starter and possess the ability to work independently
* To have a dispensing or basic clinical background
* The ability to follow clinical protocols
* Tech savvy and able to use excel and ability to learn to use bespoke systems.
* Confidence when handling confidential information and working within set protocols. #LI-onsite #hp #highpriority
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!Aside from working with our all-star team, here are the other benefits of coming on board:
* Generous equity allocations with significant upside potential
* 25 Days Holiday (+ all the usual Bank Holidays)
* Private health insurance, along with extra dental and eye care cover
* Pension scheme
* Enhanced parental leave
* Cycle-to-work Scheme
* Electric Car Scheme
* Free Dermatica and MedExpress products every month, as well as family discounts
* Home office allowance
* Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription.
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