Exciting Opportunity for a Team Leader - Property Manager – Join Our Residential Lettings Team
We have an exciting opportunity for a professional, enthusiastic, and tenacious Team Leader to join our established residential lettings team. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.
The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day-to-day management duties.
This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career.
Key Responsibilities:
1. Handle maintenance-related queries from private tenants living in properties managed by our company on behalf of landlords.
2. Report maintenance issues to approved contractors and coordinate access for repairs or quotations.
3. Keep landlords informed with regular updates on the progress of resolving maintenance issues.
4. Accurately maintain records in our internal database, documenting all inquiries, actions taken, and relevant communications.
5. Collaborate regularly with local lettings branches and other internal teams involved in property management.
Ideal Candidate:
6. Proven experience in residential lettings or property management is essential.
7. A proactive problem-solver with a 'can-do' attitude and the ability to tackle maintenance issues effectively.
8. Strong communication skills, both written and verbal.
9. Professional, confident, and approachable demeanour.
10. Highly organized, able to prioritize urgent tasks amidst a busy workload.
11. Proficient in IT, with a solid understanding of MS Office tools.
Salary & Benefits:
Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience plus bonuses and year-end profit share. Realistic OTE up to £35,000 per annum.
Training & Development:
12. Comprehensive training will be provided, tailored to your level of experience.
Hours of Work:
13. Monday to Friday, 8:30 am to 5:30 pm, with occasional Saturdays on a rota basis (approximately 1 in 6).
14. Some time off in lieu will be given for any Saturday shifts worked.
Hybrid Working:
15. During your probation period, you'll be based at our Head Office in Springfield, Chelmsford.
16. Upon successful completion of your probation, you'll transition to a hybrid working model, combining both home and office-based work.
If you're looking for a rewarding role in a supportive and dynamic team, we'd love to hear from you