Receptionist role at Grosvenor Casino
Join Us at Grosvenor Casinos, where we offer a place to belong. Our casinos are vibrant, welcoming spaces across the UK, focused on community and great guest experiences. We are on a growth journey to become the UK's most loved casinos.
As a valued team member, you will benefit from the following:
* Hourly pay rate of £12.21
* Tips: Share of uncapped tips
* Premium Pay Night Allowance: An additional £1 per hour after midnight
* Paid breaks
* Holiday Entitlement: 28 days (full-time contracts)
* Legal & General Pension Scheme: 3% employer contribution
* Life Insurance: Coverage provided
* Long Service Awards
* Online learning: Access to online courses
* Uniform: Free team uniform
* Retail Discount Scheme
* Employee Assistance Programme
* Food and Soft Drinks Discounts
Job Description
As a Receptionist, your role sets the tone for our guests' experience from the moment they arrive. Your welcoming manner and genuine care are the first impression guests have of our business. You’ll create a memorable, engaging atmosphere that exceeds expectations, focusing on making each interaction enjoyable and meaningful.
Qualifications
To be successful, you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering exceptionally high service, plus experience in a hospitality role.
Additional Information
Be part of what’s next. If you want to be part of a team that values passion, performance and care, we’d love to hear from you. We’re building something special at Grosvenor Casinos—join us and be part of it.
We’re for Everyone
We are committed to a welcoming, inclusive workplace. If you need adjustments during your application or interview, let us know—we’re happy to help.
Please note: This role operates in a 24/7 casino environment and requires flexibility to work night shifts and weekends. Candidates must be 18 years or older and have the legal right to work in the UK.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Customer Service
Industries
* Gambling Facilities and Casinos
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