Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service
Key Responsibilities:
Providing exceptional customer service and promptly addressing customer enquiries
Handling administrative tasks including data entry, file management, and documentation
Maintaining accurate records of customer interactions and transactions
Coordinating with internal teams to resolve customer issues efficiently
Processing service requests and ensuring timely follow-ups
Job Requirements:
Experience in an administrative or customer service role
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Proficiency in Microsoft Office Suite and other common office software
Ability to handle and resolve customer complaints with professionalism
Good problem-solving skills and attention to detail
Ability to work effectively both independently and as part of a team
Understanding of customer service principles and practices
Benefits:
Stable and ongoing contract
Opportunity to develop and refine your customer service and administrative skills
Supportive and collaborative work environment
Involvement in a crucial sector providing essential services
If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent