Overview
Are you interested in a fast-paced role? We are looking for a Senior Account Handler to join our visionary and friendly office. Primarily you are responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. True team cohesion for the ultimate outcome. You will be experienced within the insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions. How you'll make an impact Obtain renewal terms for your customers and explore alternative quotations before producing a final presentation for account managers to discuss with customers Produce market presentations where required and negotiate terms with insurers Check insurer documentation for accuracy and provide to the customer within certain timescales Assist with customer queries, liaise with insurers regarding potential changes and new terms for policies Ensure all account admin is taken care of - confirming cover with relevant insurers, processing policies and chasing outstanding documentation when required Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive; remember, you're the point of contact for this account Deal with account queries and credit control matters highlighting any concerns to account managers, understand and apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required Keep track of monthly budget and income numbers Work in conjunction with your account handler – providing guidance and training Assist others within your team as and when required About You Educated to GCSE standard or equivalent with knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, and good understanding of underlying legal principles and practices relating to risk within own role capacity. Corporate experience is vital along with motor fleet experience. Previous experience in the insurance industry is critical, as is working to targets within a regulated environment. Risk aware in handling customer information, with good customer service focus and the ability to identify potential risk/issues and seek advice/consultation when required. Due diligence and process driven to deadlines coupled with strong planning and analytical skills, you'll of course have high accuracy and attention to detail highly organised and strong interpersonal skills Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…