Description About Your Role: Based in New Barn Farm, Forest road, Huncote, Leicestershire. Working Pattern: 5 days a week onsite, hours 8am to 4pm Let’s talk quality… When it comes to UK retail, it’s hard to find a company with a bigger focus on quality. We sell thousands of items an hour and our repeat customer base comes back to us time and time again for our renowned quality products! We’re looking for a driven, people-focused Team Manager to lead our Warehouse Operative in delivering high operational standards, maintaining safety compliance, and building a motivated, performance-driven culture. You’ll be hands-on in the day-to-day running of key operational areas and play a central role in team development, risk management, and continuous improvement. Flexibility, strong leadership, and a commitment to fairness are key. Lead and motivate a warehouse team to achieve performance targets. Ensure all health & safety procedures are followed and enforced. Manage daily workflows, priorities, and shift operations in your area. Set KPIs with the Home Product Technical team and ensure they’re met. Monitor team performance, provide coaching, and conduct regular reviews. Foster a positive culture built on fun, fairness, and recognition. Conduct floor walks, risk assessments, and accident investigations. Ensure team briefings, bonus tracking, and admin tasks are completed accurately. Support peak periods across other operational departments. Handle team HR matters including absence monitoring, return to work interviews, inductions, and disciplinary procedures. The Warehouse team works collaboratively to meet daily targets and maintain high operational standards. They take pride in delivering efficient, accurate results in a fast-paced environment while supporting one another to succeed. With a strong sense of teamwork, accountability, and a positive attitude, they embody a culture that values hard work, fairness, and shared success. About You: Essential 2 years of experience in a warehouse, logistics, or operations environment MHE Qualification 2 years previous MHE experience Proven experience leading and coaching teams Confident using Microsoft Word, Excel, and PowerPoint Ability to work calmly and lead by example in a fast-paced setting Strong sense of ownership, fairness, and accountability Desirable Health & Safety qualifications (e.g., IOSH or NEBOSH) Project management skills Full UK driving licence You’ll Be Great At This Role If You Are… A clear communicator and effective problem-solver Flexible and ready to take on varied tasks as needed Approachable and respected by your team Performance- and improvement-oriented Comfortable making decisions and enforcing standards Sponsorship Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa. W e aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail. We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.