Location
Portsmouth
Region
Hampshire
Category
Accident & Repair Centre - Southampton (SARC)
(Bodyshop)
Vacancy Type
Permanent/Full Time
Salary
£45,000 OTE Competitive Salary
Job Summary
Bodyshop Development Executive
Role & Purpose
The Bodyshop Development Executive is a member of the Bodyshop Team and will report to the Bodyshop Manager. The Bodyshop Development Executive is responsible for estimating all damaged vehicles and sending accurate information to insurance companies for authority.
At Snows…
Snows Group is an AM Top 50 automotive retailer covering 20 brands at 54 franchises. Based in the south and south-west of England the business differentiates itself from its competitors by delivering outstanding customer service for its customers and manufacturer partners. The customer experience is at the heart of our business and we ensure that this level of service is applied to both our internal and external customers.
Responsibilities
* Estimating to cover all repairs and re-assessing in order to create the correct time and costs to be authorised by insurers using insurance companies preferred computer systems/ guidelines.
* Communicating effectively with the engineers, insurance companies and customers to ensure all parties are updated and well informed.
* Carrying out estimating either on site or off site in a timely manner.
* Supervising the team where necessary to help them carry out their role to the best of their ability.
* Ordering the correct parts with parts department to ensure the spares arrive in a timely manner.
* Ensuring the correct repair methods are quoted for in the repair and job cards reflect the information accurately.
* Documenting and updating each stage of the estimation process correctly (imagery/updating insurance systems/companies/customers) to ensure accuracy of information and to obtain repair authority.
* Mobile role visiting our Dealerships in the Portsmouth area generating business for our body repair outlets
Skills & Competencies
* Technical Knowledge gained in Bodyshop Industry.
* ATA VDA or NVQL3 or equivalent preferred.
* Good Written and Verbal Communication Skills.
* IT/web and computer literate.
* Numerate and Articulate.
* Delivers Excellent Customer Service.
* Delivers a result and makes things happen.
* Full driving licence.
Essential & Desirable Skills & Qualifications
Essential:
* Fluent written and spoken English.
* PC, Microsoft, web literate.
* Full, clean driving licence.
Team Values
Honesty
Integrity
Respect for People
We provide open and honest guidance with all our customers, both internal and external.
We act with integrity, trust, and responsibility in everything that we do.
We are ambassadors for all our customers in promoting good working practices.