About Pilot Group: At the Pilot Group we believe in using technology to make the places we live and work SMART, SAFE and SUSTAINABLE. Our businesses cover Energy Management, and Electrical Wholesale working across a wide range of commercial and industrial applications. We achieve this by designing and investing in innovative products and solutions that reduce energy costs, and enable management through data. Job Overview Central Manchester - 10minutes walk from Manchester Victoria station (onsite parking available) £27,000 - £28,000 DOE Hybrid working We are seeking a detail-oriented and motivated Credit Control Clerk to join our finance team. This role is ideal for someone starting their career in credit control or a second mover in the position, looking to develop their skills in accounts receivable, customer relationship management, and financial administration. Key Responsibilities Assist in managing the company’s credit control processes and procedures Monitor customer accounts to ensure timely payments Contact clients via phone and email to chase outstanding invoices Allocate incoming payments accurately to customer accounts Support the preparation of aged debt reports Maintain accurate and up-to-date customer records Assist in resolving invoice queries and discrepancies Work closely with internal departments to resolve billing issues Support month-end closing activities related to receivables Complete Bank Reconciliations Other Ad-Hoc duties Key Skills & Qualifications Basic understanding of accounting or finance principles Strong numerical and analytical skills Good communication and interpersonal skills Ability to work independently and as part of a team High attention to detail and accuracy Proficiency in Microsoft Excel and general IT systems Experience with Business Central is desirable Previous experience in a credit control or finance role is desirable Personal Attributes Organised and methodical approach to work Willingness to learn and develop professionally Positive attitude and proactive mindset Ability to handle sensitive information confidentially Benefits 25 days holidays bank holidays Holiday Purchase Scheme Life Assurance x 4 of your salary Health Shield – Cash plan, Employee Assistance Program, My GP anytime. Metro Money Location close to Manchester City Centre Free parking – first come first serve basis Enhanced maternity / paternity pay Annual Events including Christmas Party / Team Lunches Recruitment Agencies; The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV ‘sent in kind’ and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction. Recruitment Candidate Privacy Policy | The Pilot Group