Salary: £25,000 - 35,000 per year Requirements: Solid 2nd Line experience with exposure to cloud environments Knowledge of networking fundamentals Familiarity with automation and security practices Experience with Microsoft cloud tools Understanding of compliance frameworks Scripting experience Previous roles as IT Support Technician, Technical Support Engineer, or Infrastructure Support Analyst preferred Responsibilities: Resolve escalated technical issues across server, cloud, and network environments Use scripting tools to automate tasks and improve internal workflows Assist in maintaining internal security and compliance frameworks Support the implementation and ongoing management of industry standards Manage and optimise remote monitoring and management tools Troubleshoot and support telephony and connectivity issues Contribute to infrastructure projects and improvements Maintain accurate documentation and audit records Review technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Technologies: Cloud Support Network Security More: We are a forward-thinking, security-minded organisation operating within the technology sector. Our company places a strong emphasis on innovation, compliance, and continuous improvement, offering a supportive environment where technical growth and professional development are encouraged. Our package includes a salary range of £25,000 - £35,000, a discretionary bonus scheme, 28 days holiday including bank holidays, a pension scheme, and ongoing training and certification support. last updated 5 week of 2026