Do you have the vision and leadership to shape outstanding care across residential and community services? Join JMR Healthcare as Head of Services and lead with compassion, excellence, integrity, and courage to deliver impactful, high-quality outcomes.
Job Title:
Head of Services
Location:
Poringland, Norfolk (with travel as required)
Salary:
£60,000 - £65,000, depending on experience
Contract Type:
Permanent
Working Pattern:
Full Time (37.5 hours) Monday to Friday between 08:00 – 18:00
The successful candidate will be required to be flexible to accommodate the needs of the role, including evenings and weekends as required.
Application Closing Date:
Wednesday 8 October 2025*
Interview Date:
Tuesday 28 October 2025
About You:
As our Head of Services you will provide key leadership and operational oversight across our Residential and Community Services. You will drive excellence in quality, regulatory compliance and financial sustainability, all whilst ensuring safeguarding is at the heart of every decision.
Your skills and experience will inspire our service leaders to set, and maintain, high operational and cultural standards. Your role will play a key role in the next stage of our history, and this will be done whilst balancing compassionate, trauma-informed care, with commercial insight and strategic ambition.
Requirements:
To apply for our Head of Services, you will need:
• At least a Level 5 Diploma in Leadership and Management in Residential Childcare (or relevant equivalent qualification)
• A proven track record as a senior leader in children's social care, or health/social care services
• In-depth understanding of CQC and Ofsted regulatory frameworks and experience is achieving positive inspection results
• Extensive experience in managing multi-site services, budgets and teams to deliver excellence outcomes.
A full job description is available upon request.
About JMR Healthcare:
Founded in 2020, JMR Healthcare has grown into one of the East of England's most respected care providers, delivering high-quality support to individuals with learning disabilities, autism, and mental health needs. Our services include residential care, family support, crisis intervention, and in-house accredited training.
Behind our frontline care is a dedicated central services team that ensures our services run smoothly, efficiently, and with integrity.
About the Crisis Management & Family Support Service
JMR Healthcare's Crisis Management Services (CMS) Team delivers rapid, high-quality care to children and young people in urgent or complex situations. Known for mobilising fully managed care packages within 48 hours, the team also provides tailored Family Support Services, helping families navigate challenging circumstances with compassion and professionalism.
Support Workers are guided by our experienced Community Care Managers, ensuring every care package is safe, responsive, and person-centred. Whether supporting individuals or entire families, the CMS team embodies our core values —
Compassion, Excellence, Integrity,
and
Courage
— in every action.
About the Residential Team
JMR Healthcare's Residential Team provides high-quality, person-centred care to children and young people with complex needs, including autism, learning disabilities, and mental health challenges. Led by our Regional Residential Manager, the team includes Registered Managers, Deputy Managers, Senior Support Workers, and Support Workers — all working together to create safe, nurturing environments where young people can thrive.
Our Residential Homes are Ofsted-registered and operate with a strong focus on safeguarding, therapeutic support, and positive behavioural outcomes. Every team member plays a vital role in delivering care that reflects our core values of
Compassion
,
Excellence
,
Integrity
, and
Courage
— whether supporting daily routines, managing crises, or contributing to strategic development.
About our Central Services
JMR Healthcare's central services teams support the delivery of high-quality care across the East of England. The teams oversee the management of our Residential and Crisis Management & Family Support Services, as well as key functions including Finance, HR, Governance, and Property Maintenance.
Working behind the scenes, the teams ensure our operations are safe, efficient, and values-led. Whether coordinating care packages, maintaining our facilities, or supporting our workforce, every role contributes to our mission of delivering world-class outcomes with
Compassion
,
Excellence
,
Integrity
, and
Courage
.
Ready to Join Us?
If you're passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we'd love to hear from you.
Submit your application through Indeed. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on
Essential Information:
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children's Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Please note, we do not offer sponsorship.
* Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.