Please note this role is a fixed-term contract.
Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on putting the customer at the heart of everything we do. You will lead store teams, especially in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* An engaging and enthusiastic team player.
Package and Company Information
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (including financial education tools and salary advance)
* Seasonal incentive schemes
* Opportunities to apply for retail apprenticeships
* Access to learning and development content
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you are interested, please apply now.
We reserve the right to close the vacancy once sufficient suitable applications are received. Early applications are encouraged as reviews are ongoing.
#J-18808-Ljbffr