Salary £25,989-£28,142 Per annum | Permanent| Full Time - 37 hours per week
International Sponsorship – this role is not open to international sponsorship
Pupil Access Business Support Officer (Grade 5)
Make a difference in children’s lives while building a rewarding career.
We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive East Pupil Access Team. This is a fantastic opportunity to contribute to the vital work of Lancashire County Council’s Education and Children’s Services.
Location: Lancashire House, Enterprise Way, Accrington (BB5 0FL)| Contract: Permanent, full-time (5 days per week)
About the role
In this varied and rewarding role, you’ll provide high-quality administrative support to operational staff, managers, partners, and members of the public. Your work will directly support services that make a real difference to children and families across Lancashire.
Whether you’re an experienced administrator or looking to build on your skills, this is a great opportunity to develop your career in a supportive environment.
What we’re looking for
Passion for service
You care about delivering excellent service and take pride in getting things right first time. You’re proactive, reliable, and always willing to learn and grow.
Knowledge & experience
You’ll ideally have administrative experience and confidence using Microsoft Office and databases. Strong organisational skills will help you manage a varied workload effectively.
Great communication skills
You’ll work with managers, families, colleagues, and partners every day—so clear, professional communication and the ability to listen and understand others is key.
Why join us?
At Lancashire County Council, we value our people and support you to thrive:
Supportive team environment – Friendly colleagues and strong professional networks
Career development – Access to training and development opportunities
Work-life balance – Flexible, supportive working culture
Competitive benefits, including:
1. Generous Local Government Pension Scheme
2. 26 days annual leave (rising with service) + bank holidays
3. Health and wellbeing support
4. Family-friendly policies
How to apply
Please review the job description and person specification carefully and submit a personal statement showing how you meet the criteria.
Make sure all supporting documents are uploaded before submitting your application, as we cannot accept additional documents after the closing date.
Key dates & contact
Interviews: Week commencing 30 June 2026 (please note, dates cannot be rearranged)
For an informal discussion, contact: Tracey Smith – Business Support Team Leader| t