Description
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As a
Streetworks Manager, you will manage a team of Streetworks
administrators who are responsible for the analysis of Streetworks
charges and liaising with our client in accordance with Streetworks
legislation. The TMA department are an integral section within the
larger department and are a huge support function that works to
protect the business from accepting liability for charges that we
are not responsible for.
Key
Responsibilities
* Manage
and efficiently resource the team, including weekend requirements,
ensuring the office operation has adequate coverage, aligning to
the field operation.
* Knowledge of the New Road
and Street Works Act and Highway Permit Schemes is essential as
well as experience of using Street Manager.
* Excellent communication and organisational skills to
effectively lead a team and deal with queries.
* Ensure compliance is maintained in line with contractual
KPIs.
* Ensure feedback is returned to client
within agreed SLA’s
* Ensure investigations
carried out into charges are thorough and any rejections are in
line with legislation
* Feed areas for
improvement into other teams within the department
* Manage internal and external stakeholders
Experience and
Qualifications
* Experience
of running and mentoring a team.
* Ability to
prioritise workload, multi-task and work under tight time
pressures.
* Excellent communication
skills.
* High attention to detail.
* Knowledge of New Road and Street Works Act and Highway
Permit Schemes is essential.
* Experience of
Street Manager is essential.
Salary and
Benefits
We offer a competitive
salary based on experience along with a full benefits
package.
Network Plus is
proud to be an Equal Opportunity Employer. We celebrate diversity
and do not discriminate based on race, religion, colour,
nationality, sex, sexual orientation, age, veteran status,
disability status, or any other applicable characteristics
protected by law.
We are
Armed Forces-friendly. We welcome applications from ex-Armed Forces
personnel, reservists, armed forces veterans, cadet instructors and
military spouses/partners.
We understand that privacy and the security
of your personal information is extremely important. By applying
for this role, you agree to the terms of our privacy
policy.
About
Network Plus Network Plus is an award-winning
business delivering essential utility and infrastructure services
for the UK’s major providers of gas, power, telecoms, transport,
water, and wastewater.
We value the variety of experience,
perspective, and other points of difference our workforce, clients,
and supply chain offer.
We are actively working with colleagues
across the Network Plus Group to develop an inclusive environment –
we want all our employees to feel valued and included to enable
everyone to thrive at work and understand the value of their
contribution matters no matter their background, identity, or
circumstances.