We are currently recruiting Health Records Clerk for 6.85 WTE. 37.5 hours per week to join the Health Records Service Department. The posts are permanent 12 month positions, working part‑time up to full‑time 37.5 hours per week. The department is open 7 days a week from 06:00 to 18:30. The hours of duty are flexible, with cover for late shifts, weekends and bank holidays on a rotational basis.
The roles are working across 4 sites within Dudley Group NHS Foundation Trust. These include Library Warehouse, Russells Hall Hospital, Corbett Hospital and Guest Hospital. Those with a driving licence over the age of 21 will be added to the driving rota for delivery of urgent and elective case notes. A vehicle is supplied for this purpose.
The candidates are required to have GCSE Maths and English Language Grade C (or equivalent). Previous clerical/admin experience is welcomed. Experience of using Microsoft IT systems, good organisational skills and the ability to work in a demanding/heavy lifting warehouse environment are also essential criteria for this post.
Main duties of the job
Health Records Clerk's role: provide patient case notes for patients' appointments within the Trust, including emergency and elective appointments.
Successful candidates will be trained in Medical Records main warehouse library, picking and filing patient case notes. Once fully trained in the warehouse tasks (approx. 6 months), training will be given for reception desk duties within the Trust, being first point of contact for patients when attending for their appointment, making sure all demographic details are correct on the PAS system.
Please contact the lead interviewer for further information on hours of duty.
Person Specification
Qualifications
* GCSE or equivalent grade C or above in English and Maths (or equivalent experience)
* Knowledge of hospital patient Administration systems
* NVQ level 2 in Business and Administration or equivalent
Knowledge and Training
* Demonstrates a good understanding of confidentiality
* Willing to undertake future training development
* Proficient in the use of OASIS
Experience
* Proficient in the use of Microsoft office programmes (i.e. Word and Outlook)
* Previous clerical experience within a hospital environment or community setting
* Knowledge of NHS administration procedures
Communication & Relationship Skills
* Excellent oral and written communication skills
* Able to communicate with other staff, patients and relatives
Anaytical & Judgement Skills
* Able to use own initiative
* Flexible and adaptable
Planning & Organisational Skills
* Good organisational skills
* Ability to work as part of a team
* Able to deal with a steady flow of work and sudden episodes of heavy influx of work
Physical Skills
* Driving
Equality, Diversity, Inclusion and Trust Values
* Able to provide safe, caring and effective services.
* Values and behaviours that reflect the Trust Values of Care, Respect and Responsibility.
* Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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