Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • experince in property lettings management• proven experince in delivering great customer service and communicating • an awareness of compliance and legal obligations within lettings management• experince in maintaining databases • demonstrable experince in building good stakeholder relations Criteria for all other applicants: • accreditation from Rent Smart Wales, ARLA (or be working towards it), or similar professional recognition• demonstrable experience in residential lettings and property management• a good understanding of refurbishment, legislation, and the local lettings market• strong analytical and data management skills• excellent communication and relationship-building abilities• a collaborative, proactive approach and a passion for delivering great serviceLettings OfficerAs a Lettings Officer, you’ll play a vital part in the management of our residential let estate. You’ll support the specification, refurbishment, letting and ongoing management of residential properties, helping us achieve sustainable standards and deliver a high-quality service to tenants and stakeholders.You’ll work closely with the Wales Lettings Manager and other property professionals to maintain accurate tenancy and building condition data, identify opportunities for income generation, and contribute to estate planning. You’ll also help coach and support teams locally, sharing your expertise to build capability and raise the Trust’s profile.This is a role where your knowledge and enthusiasm will help bring places to life — not just for those who live in them, but for the communities around them.You’ll be someone who thinks creatively, acts responsibly, and works with purpose — helping us make a lasting difference.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 01 February 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 169028IRC169028LlandeiloPermanent p/t (18.5 hrs pw)Ends: Feb 1st Important noticeIn line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy. At the National Trust, we care for places of beauty, nature and history — for everyone, for ever. Our residential properties are part of that story, and we’re looking for someone who shares our passion for people and places to help us manage them with care, creativity and professionalism.This is a part time role offering 18.5 hours a week, we’re open to discuss how these hours would suit the best candidate. The Welsh translation of this advert is available in the attached documents.Dinefwr Park, Newton House, Llandeilo, SA19 6RTCompliance.Eligibility to Work in the UK15,277 pa